What is your warranty?
We offer a 2-year, global warranty on all of our pieces regardless of where you purchased them. Within 2 years after purchase and with valid proof of purchase, we offer free repairs due to scratching, tarnishing, loss of gemstones or diamonds, or breakage.
After 2 years or no proof of purchase
After 2 years (or if you don't have proof of purchase), we still offer repairs for a small fee.
How can I make a warranty claim?
Every piece of DPT Antwerp jewelry has a 2-year global warranty, no questions asked.
To make your claim, please click the button below.
Can I make a claim after 2-years?
Outside of our 2-year warranty, we can still service your jewelry for a small fee. To request a repair, please contact us.
My jewelry was lost or stolen.
Unfortunately, stolen or lost jewelry is not covered by our 2-year warranty.
Can you repair my jewelry in-store?
You can visit us at any DPT Antwerp store or fill in this repair request form online and mail your jewelry in tinto us for convenient servicing.