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YOUR EVERYDAY DIAMONDS | discover timeless diamond jewelry

SHIPPING

The next best thing — besides enjoying your new jewelry — is the excitement of the post (wo)man to arrive. We get that. We deliver your packages for shipment within 48 hours, with the greatest care. We only entrust them to certified carriers on insured policies. So there's really nothing to worry about and you can get back to staring outside your window in peace now.

FAST

optional express shipments 

for your most urgent deliveries.

SAFE

all shipments are fully 

insured and easy to track.


CERTIFIED

worldwide shipping by 

reliable carriers.

THE DIAMOND CLUB

Register now and get 10% off your first purchase — your welcome gift as a new member.

The exact shipping costs for your purchase are calculated case by case in real time by our carrier service, during the check-out process. European shipping costs start as from €20 and free shipping applies on purchases over €200. You will only ever pay exactly what is needed to get your package to your doorstep in all safety. Nothing more, nothing less — that's a promise.


— estimated around €20-€30, including insurance. 

— free shipping on purchases over €200. 

— 3-4x business days standard delivery.

— handled by DHL International and local carriers.


The exact shipping costs for your purchase are calculated case by case in real time by our carrier service, during the check-out process. European shipping costs start as from €10 and free shipping applies on purchases over €100. You will only ever pay exactly what is needed to get your package to your doorstep in all safety. Nothing more, nothing less — that's a promise.


— estimated €10-€15, including insurance. 

— free shipping on purchases over €100. 

— 2-3x business days standard delivery.

— handled by Bpost International and local carriers.

 

The exact shipping costs for your purchase are calculated case by case in real time by our carrier service, during the check-out process. Worldwide shipping costs start as from €30 and free shipping applies on purchases over €300. You will only ever pay exactly what is needed to get your package to your doorstep in all safety. Nothing more, nothing less — that's a promise.


— starting from €30, including insurance. 

free shipping on purchases over €300. 

— 4-5x business days standard delivery.

— handled by DHL International and local carriers.


* International orders may be subject to customs duties which will be charged separately by the carrier and/or clearance which can cause delays beyond the estimated delivery time.


How much does it cost? 

The exact shipping costs for your purchase are calculated case by case in real time by our carrier service, during the check-out process. We kindly refer you to the dropdown menu mentioned above for estimated rates. You will only ever pay exactly what is needed to get your package to your doorstep in all safety. Nothing more, nothing less — that's a promise.

How long does it take?

We kindly refer to the dropdown menu mentioned above for current timings.

Can I track my order?

You will be notified on your order's shipping status by email, including a track & trace link for live updates.

Can I change my address?

After confirmation, it is still possible to adjust your preferred delivery address for a limited time — this needs to be done through the carrier's own interface, provided by the track & trace link. When you're not able to accept the package in person, the carrier will try to deliver at one of your neighbours or a location you've entered as a 'safe place'. As a last resort, the package will be available for pick-up in a local post office near you, upon the next day.

Will it fit my mailbox?

Our shipping box might fit your mailbox, just in case you've stepped out. Its dimensions are H 6 cm x W 23 cm x D 16 cm. In case of doubt, it's always better to enter a postal address with someones present to accept the delivery.

Can I collect instore?

You are very welcome to collect your purchase instore. Simply select the 'collect instore' option during the check-out process and save up on delivery charges and CO² emissions.

Before you make the trip, be sure to check the opening hours. We look forward seeing your happy face.

Can I send gifts?

There's nothing we love more than sending out gifts. Well, diamonds maybe. You can surprise a loved one, near or far-away, by sending your gift directly to their doorstep. Add a personal handwritten note and check the 'free gift wrapping' box during the check-out process. Our blank (on the outside) shipping boxes will only trigger their sense of wonder and curiosity even more.

NEED HELP?

For any other questions or issues that require additional support, we're here to help. 
Feel free to reach out to our service atelier for personal guidance.

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